News

How Has STA Scored?

With swimming pools officially able to re-open in England on Saturday 25th July, it feels like we’ve finally reached our first milestone; and whilst there is still a long, long way to go for many, we’d like to take this time as an opportunity to gain your feedback, to see how you think STA has performed throughout this 18-week lock-down period.

It has been an unprecedented time, there is no other word to describe it, but from the start, our overarching aim has always been to do our utmost to help support and provide guidance to our members and the wider aquatics community – along the way we’ve created a library of free resources and hosted weekly webinars, ILSW and the industry’s first virtual Swim Expo. We’ve also tried to provide as much tangible and practical support as we can through the publication of our re-opening guidance document in May, and our free COVID-19 Officer Awareness training and free risk assessment planning tools.

For us all, it has been a steep learning curve trying to “piece together the jigsaw”, and we’d really value your feedback now on how you think we have performed – would you recommend STA, are there areas in which you think we are doing well and are there areas for improvement moving forward? To help us understand, we have chosen Net Promoter Score, which will give us a very quick method for surveying and analysing your feedback.

Please spare a few minutes to complete our Net Promoter Score here.

Thank you for your time.

Categories
Community, Member News

Dave Candler FCIMSPA (Ch)

Dave has been involved in teaching swimming and leisure management for over 25 years. Prior to becoming CEO of STA in 2016, he worked for ten years as the Operations, Swimming and Training Manager at one of the largest publicly run swim schools in the country, where he gained valuable, insightful front-line experience of the leisure industry. Dave also worked as an STA tutor, training many hundreds (if not thousands) of teachers, and gained multiple qualifications that support his role today at STA. In 2021, Dave was named one of the "Top 20 Dynamic CEOs" in the UK because of the work he did to support the aquatics industry through the pandemic. This leadership also led to STA being awarded ‘Education Provider of the Year’ by ukactive in 2022 and receiving ‘Innovation of the Year’ at the 2023 Federation of Awarding Bodies (FAB) Awards. Professionally and personally, swimming is Dave’s lifelong passion. In his spare time, he is a keen open water swimmer and successfully completed a Channel swim relay with Team STA. Dave has also recently been granted Chartered Manager Fellow status by CIMSPA, the professional development body for the UK’s sport and physical activity sector. Chartered status is the pinnacle of professional recognition awarded by CIMSPA and is a nationally recognised hallmark of a qualified professional who has demonstrated excellence and impact in their field, backed by their qualifications, experience, and expertise.

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