Contact Our Head Office
If your query is relating to a course or qualification, please contact Safety Training Awards, the Awarding Organisation of The Swimming Teachers’ Association.
By Phone
08:00–16:00 Mon–Fri
+44 (0)1922 645097
Click here for out of hours
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Out of Hours Support
+44 (0)1922 748649
Out of hours support is available during evenings and weekends for urgent enquiries only—for example, tutors delivering courses on a weekend.
For any questions or concerns related to safeguarding, please refer to the contact details within our dedicated Safeguarding Children, Young People and Vulnerable Adults Policy.
By Email
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Send Us an Email
If your query is relating to a course or qualification, please contact Safety Training Awards, the Awarding Organisation of The Swimming Teachers’ Association.
Contact Our Regional Offices
Wales Office
The Swim Centre, WalesParc Pensarn
Carmarthen
SA31 2NF
Scotland Office
19 Charles Snedden AvenueBo’ness
West Lothian
EH51 9TJ
N. Ireland Office
12 Knocklands CourtBallymoney
County Antrim
BT53 6LN
Safeguarding Questions or Concerns
Please refer to our dedicated policy for any guidance, questions or concerns related to safeguarding.
Customer Service Statement
We are committed to an efficient, responsive, and supportive service for all our customers and wherever possible to exceed customer expectations.