STA Connect with Marriott Hotels

Marriott Hotels International goes live with, STA’s online leisure management system, which has been designed to give managers access to real time health and safety data.

This announcement follows the success of the initial 18-month pilot at Marriott, with a tailored version of now fully embedded into the hotel group’s entire UK estate. As a result, senior managers can now automatically track staff qualifications and ongoing training needs with, and are able to carry out online safety audits to support the company’s own internal health and safety practices.

Theo Millward, STA’s Operations Director, who has worked closely with Marriott from the start said: “STAadmin has served to centralise and consolidate leisure data across the group’s Leisure, Spa and Golf divisions, and provides a unique infrastructure for managers to accurately track and report on operational safety, compliance, water quality, staff training and qualifications.”

STA has created the ‘Qualifications and Ongoing Training’ service so that it is capable of tracking any qualification from any industry, but it is unique in that it also fully integrates with STA’s live qualifications database.

Theo explains: “By linking with our qualifications database, all Marriott associates who hold STA qualifications will automatically be updated on STAadmin. Plus, Marriott’s managers will never need to log on; the system will automatically send a reminder email when they need to take action, with revalidation reminders sent up to 6 months in advance.

What’s more, when operators do log on, years of data from thousands of staff can be mined in seconds saving them valuable time and effort maintaining paper records. Plus, should the worst happen, users have peace of mind that records can be interrogated anytime from anywhere with an internet connection.”

STAadmin’s ‘Safety Audit Management’ service promotes best practice and provides valuable evidence to support external quality assessments, including Quest. It works by providing a series of online assessments which leisure facilities can use to proactively monitor all areas of operational safety. The system tracks improvements made, alerts management to serious errors and offers guidance on ways to achieve required safety levels.

Theo adds: “The senior Marriott team are extremely pleased with the performance of It is already proving a valuable pro-active management tool because they now have immediate access to key operational information, relating to anyone of their UK leisure hotels, from wherever they are in the world.”

Aaron Bower, Operational Standards Manager for Leisure and Golf, said: “Over recent years we have built an extremely strong working relationship with STA. The system is of huge value to our business, and enables us to plan and utilise resources efficiently.”

“It is Marriott’s commitment to investing in industry leading initiatives such as that ensures our customers continue to enjoy our facilities safe in the knowledge they are maintained and run to the highest international standards,” Aaron added.

For further information on, or to arrange a free trial visit Prices start from as little as 50p per employee per month.

Association News, Digital

Join Our Mailing List

Stay up-to-date with the latest STA and leisure industry news by subscribing to our mailing list!


Are you looking for a job in leisure or have a vacancy you want to advertise for FREE?